Development

Customer Service Automation with AI

Welcome to Associative. We are a software development firm headquartered in Pune, Maharashtra, India, dedicated to transforming how businesses interact with their clients. Established on February 1, 2021, our team of innovators and IT professionals specializes in building bespoke customer service automation with ai solutions that drive efficiency and growth.

In a digital landscape where immediate response is expected, reliance on manual support alone is no longer scalable. Associative helps you bridge the gap using advanced Generative AI, Large Language Models (LLMs), and realistic AI avatars.

Our AI Automation Capabilities

Associative offers a one-stop-shop for businesses seeking to innovate their support infrastructure. We do not offer generic plug-and-play tools; we build custom intelligent systems tailored to your specific domain knowledge.

1. Generative AI & Intelligent Chatbots

We move beyond simple script-based bots. Utilizing frameworks like LangChain, Ollama, and Keras, we develop sophisticated chatbots capable of understanding context, sentiment, and complex queries.

Tech Stack: Python, TensorFlow, PyTorch, Scikit-learn.
Application: 24/7 automated support, instant query resolution, and content generation.

2. Next-Gen Interaction: NexusReal

Associative is at the forefront of R&D with our flagship project, NexusReal: Intelligence Fused Reality. We can revolutionize your customer service automation with ai by introducing a human face to the digital experience.

AI Avatars: Interactive avatars with real-time lip-syncing.
Real-Time Communication: Powered by LLMs for natural, human-like conversation.
Use Case: Virtual support agents and virtual news anchors.

3. CRM & ERP Integration

Automation must be connected to your data. We specialize in customizing and integrating AI solutions with major enterprise platforms, ensuring your automated agents have access to real-time customer data.

Platforms: Salesforce, Microsoft Dynamics 365, Odoo, and ERPNext.

Why Choose Associative?

We operate with unyielding transparency and regulatory compliance. Associative is formally registered with the Registrar of Firms (ROF), Pune. Our foundation is built on open communication and honesty.

100% IP Ownership & Privacy

When automating customer service, data privacy is paramount.

Strict NDAs: We adhere to rigorous non-disclosure agreements.
Full Ownership: Upon project completion and final payment, you receive 100% ownership of the source code, the AI models, and the IP. We retain no rights to your work.
No Portfolio: We do not share client projects publicly, protecting your competitive advantage.

Strategic Partnerships

Our technical expertise is validated by official accreditations:

Adobe Bronze Solution Partner
Official Reseller Partner of Strapi

Operational Excellence

Our work structure is designed to eliminate inefficiencies.

Transparent Billing: We operate strictly on a time-and-materials basis. Invoices are submitted daily, weekly, or on a milestone basis.
Flexible Engagement: Variable engagement models from 3 to 9 hours per day.
Support: We provide a 7-day complimentary post-launch support period.

Contact Us

Ready to upgrade to customer service automation with ai? Contact Associative today to discuss your vision.

Associative Address: Khandve Complex, Yojana Nagar, Lohegaon - Wagholi Road, Lohegaon, Pune, Maharashtra, India – 411047 Phone/WhatsApp: +91 9028850524 Email: info@associative.in Website:https://associative.inOffice Hours: 10:00 AM to 8:00 PM (Monday through Saturday)