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Build Your Custom Automated Customer Support Agent

Build Your Custom Automated Customer Support Agent

Welcome to Associative, a software development firm headquartered in Pune, Maharashtra, India. Established on February 1, 2021, we are a team of dedicated innovators, problem-solvers, and IT professionals passionate about transforming visionary ideas into scalable digital realities.

If you are looking to integrate a highly intelligent automated customer support agent into your digital ecosystem, our mission is to guide you through the complexities of this technology. With a foundation built on open communication, honesty, and a client-centric approach, we create comprehensive solutions that drive growth, efficiency, and market leadership.

Why Choose Associative for Your AI Support Needs?

We operate with unyielding transparency and regulatory compliance. Associative is formally registered with the Registrar of Firms (ROF), Pune. We are proud to hold official accreditations that validate our technical expertise, including:

  • Adobe Bronze Solution Partner
  • Official Reseller Partner of Strapi

Building an effective automated customer support agent requires a multi-disciplinary approach. We offer a one-stop-shop for businesses seeking to innovate, covering the full product lifecycle across a vast spectrum of domains.

1. Artificial Intelligence & Machine Learning

We unlock the power of data through intelligent systems to power your automated support solutions.

  • Generative AI & LLMs: We specialize in Large Language Models using frameworks like LangChain, Ollama, and Keras to build sophisticated chatbots and intelligent content generation tools.
  • Core AI/ML: Utilizing the Python ecosystem (TensorFlow, PyTorch, Scikit-learn) and Java libraries (Deeplearning4j).
  • Computer Vision: Image recognition and analysis using OpenCV and custom 3D data processing.

2. Innovation & R&D: NexusReal

Associative is at the forefront of R&D with our flagship project, NexusReal: Intelligence Fused Reality. This platform bridges digital intelligence and physical reality, offering next-generation capabilities for customer interaction:

  • Capabilities: Interactive AI Avatars with lip-syncing, real-time communication via LLMs, and realistic human cloning using Neural Radiance Fields (NeRFs) and Gaussian Splatting.
  • Application: Perfect for creating highly immersive virtual support agents, media production, and virtual news anchors.

3. Seamless Cross-Platform Integration

Your automated customer support agent needs to live where your customers are. We build the necessary infrastructure to deploy your AI seamlessly.

  • Web & CMS Solutions: From high-performance React and Angular front-ends to scalable back-ends (Node.js, Python, PHP, Java). We also master Headless CMS (Strapi, Contentful) and e-commerce platforms.
  • Mobile Application Development: Native (Android/iOS) and cross-platform (Flutter, React Native) apps, alongside PWAs.
  • Specialized Enterprise Solutions: Integration with CRMs and ERPs like Salesforce, Microsoft Dynamics 365, and Odoo.

The Technology Powering Your Solutions

Our team utilizes a massive landscape of technologies to ensure the right tool is used for every job.

CategoryTechnologies We Use
LanguagesJavaScript, TypeScript, Python, Java, C++, C, Go, Rust, Swift, Kotlin, Dart, PHP, Ruby, Solidity, R, C#
Cloud & DevOpsAWS, Google Cloud, Azure, Docker, Kubernetes, Terraform, Jenkins
DatabasesPostgreSQL, Oracle, MySQL, MongoDB, Redis, DynamoDB
Additional TechWeb3/Blockchain (Solidity, Ethereum, Solana), Game Engines (Unreal Engine 5, Unity), AR/VR (Apple Vision Pro, Meta Quest)

Operational Excellence & Transparency

Our work structure is designed to eliminate inefficiencies and ensure you get exactly what you pay for.

  • Work Schedule: Monday through Saturday.
  • Flexible Engagement: Variable models ranging from a minimum of 3 hours to a maximum of 9 hours per day based on your evolving project needs.
  • Transparent Billing: Time-and-materials basis. Invoices are submitted daily, weekly, or on a milestone basis.
  • Terms of Service: We are a project-based development company. Developers work from our secure offices. We provide general time estimates (e.g., minimum 1000 hours for complex custom software) but no fixed-bid contracts. We offer a 7-day complimentary post-launch support period. Payments are accepted via RTGS, NEFT, IMPS, and UPI.
Client Confidentiality is Paramount: We adhere to rigorous non-disclosure agreements (NDAs). We do not share client projects or maintain a public portfolio to protect your IP. Upon project completion and final payment, you receive 100% ownership of the source code and IP. We retain no rights to your work.

Contact Us

We look forward to bringing your vision to life. Let's start building the perfect automated customer support agent for your enterprise.

Associative

  • Address: Khandve Complex, Yojana Nagar, Lohegaon - Wagholi Road, Lohegaon, Pune, Maharashtra, India – 411047
  • Phone/WhatsApp: +91 9028850524
  • Email: info@associative.in
  • Website:https://associative.in
  • Office Hours: 10:00 AM to 8:00 PM

Custom Software & AI Development | Build Your Automated Customer Support Agent Associative - India
Looking to build an advanced automated customer support agent? Associative is a Pune-based software development firm specializing in AI, web, and mobile solutions.
Associative - India
Transforming Visionary Ideas into Scalable Digital Realities Associative
Looking to build an automated customer support agent? Associative is a Pune-based software firm specializing in AI, mobile, web, and custom digital realities.
AssociativeHarendra Yadav

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